OneCX Applications
The OneCX Platform is a modular system which provides a lot of standard services. Here the collection of documentation about OneCX Applications, their features and how to use them.
Core Applications
| Application | Description |
|---|---|
Handles user authentication, authorization, and identity management within the OneCX platform. |
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Used by some applications |
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Declared and used in applications. |
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Application data (components, slots etc.) |
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The main user interface framework for OneCX applications. |
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Represents a customer or organizational unit using OneCX |
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Customizing the look and feel of OneCX for a tenant |
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Managing user-specific settings and preferences |
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Customizing the working areas for users |
Feature Applications
| Application | Description |
|---|---|
Manages announcements and notifications within the OneCX platform. |
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Bookmarks for quick access to frequently used items |
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Manages data synchronization and integration between different OneCX services and external systems. |
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Managing documents in a user-friendly and efficient manner |
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Provide users easy access to help resources and support within the portal |
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Provide various services |
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Provide special functionality for testing service |
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Customizing the start page for users |