OneCX Feature Applications
A Feature Application is an optional part of the OneCX platform that provides additional functionalities to enhance the system’s capabilities.
Overview
| Application | Description |
|---|---|
Manages announcements and notifications within the OneCX platform. //// |
|
Bookmarks for quick access to frequently used items |
|
Manages data synchronization and integration between different OneCX services and external systems. |
|
Managing documents in a user-friendly and efficient manner |
|
Provide users easy access to help resources and support within the portal |
|
Provide special functionality for testing service |
|
Customizing the start page for users //// |